The Pittsburgh International Airport is set to open its new $1. 7 billion terminal this fall, and the excitement from Pittsburgh residents is palpable. In fact, 18,000 people have already applied for the 2,000 available test day slots, even before the official date has been announced.
The chosen volunteers will have the opportunity to be among the first “passengers” to experience the state-of-the-art terminal. Upon arrival, they will be greeted by a stunning wood ceiling adorned with over 4,000 constellation lights. They can also enjoy some fresh air on one of the four outdoor green terraces while snacking on food from the various dining options.
One of the main attractions in the new terminal is the reinstalled 28-foot-long hanging mobile by Alexander Calder, named after the city of Pittsburgh. The terminal is also powered by its own microgrid and employs staff members whose children attend the on-site daycare.
The CEO of the Pittsburgh International Airport, Christina Cassotis, stated that the new terminal is not only more efficient and high-tech but also aims to elevate the passenger experience. This trend of improving airport facilities and services is seen across the country, with airports undergoing makeovers and offering VIP-style services and other amenities to enhance the travel experience.
For example, Portland International Airport’s new main terminal opened in late 2024 and features a speakeasy, regular visits from therapy llamas, and a 9-acre wood-beamed ceiling that even inspired a rap song. The ongoing $19 billion makeover at John F. Kennedy International Airport in New York includes the construction of two new terminals and the modernization of two existing terminals. The new Terminal One, set to open in phases starting in 2026, will span over 300,000 square feet and offer a variety of dining, retail, lounge, and recreational options.
Similarly, Terminal 6 at JFK, which is also set to open in phases starting in 2026, promises a “digital-first, boutique guest experience. ” The recently completed $1. 5 billion transformation of JFK’s Terminal 4, the largest terminal at the airport, offers a unique and personalized experience with various pop-up shops and eight lounges, including Capital One’s largest lounge to date.
According to travel analyst Henry Harteveldt, this trend of airport upgrades and premium services may be a response to airports becoming more crowded. Many passengers are willing to pay extra to improve their travel experience and feel special. While lounges used to be the only way to access premium services such as robust Wi-Fi, power outlets, comfortable seating, and pleasant surroundings, this is no longer the case. A survey conducted by Atmosphere Research found that only 14% of U. S. airline passengers have access to airport lounges through paid memberships, qualifying credit cards, or flight status. However, the survey also revealed that 66% of U. S.