The Windowless Window Seat: What You Need to Know Before Booking Your Next Flight

Updated on Aug.

Are you a fan of the window seat when flying? Many travelers appreciate having a wall to lean on, a bit of extra privacy, and of course, the view. But imagine reaching your “window” seat only to find out there’s no window at all. This disappointing flight downgrade has become a common issue on certain airlines, and it has sparked two class-action lawsuits against major U. S. carriers. Here’s what you need to know before choosing your next window seat.

The Issue: Windowless Window Seats

The issue of windowless window seats arises because airlines often don’t make it clear whether a seat reserved as a window seat is actually next to a window or a solid white wall. This leaves passengers unpleasantly surprised when they reach their seat on the plane.

Airlines That Don’t Make It Clear

Delta Air Lines and United Airlines are two major carriers that do not indicate when booking if a window seat is next to a window or a wall. This lack of transparency has led to lawsuits against both airlines.

Why Do Windowless Window Seats Exist?

Some Boeing 737s, Boeing 757s, and Airbus A321s operated by Delta and United have windowless seats due to internal components like electrical conduits and air-conditioning ducts. This design flaw can leave passengers in a window seat without a window.

Passenger Opinions

Passengers are understandably upset about getting stuck in a windowless window seat, and some have filed two class-action lawsuits against Delta and United. The lawsuits claim that the airlines are in breach of contract and have possibly charged millions of passengers extra to sit in window seats they knew didn’t come with the advertised perk.

Airlines That Make It Clear

Two other major airlines, Alaska and American Airlines, do inform customers when a windowless seat is being offered. They are transparent during the booking process and inform customers about potential seat limitations, such as a windowless seat.

The Future of Windowless Window Seats

With these lawsuits, there is a possibility that charging for a windowless window seat without informing customers could change. For now, it’s important for travelers to do their homework before booking a flight. Websites like SeatGuru. com provide detailed seat maps for specific flights and can help travelers avoid booking a windowless seat.

In Conclusion

The issue of windowless window seats has caused frustration and legal action among passengers. While some airlines are transparent about these seats, others are not. Until there is a formal industry-wide standard, it’s important for travelers to research and confirm their seat selection before booking a flight. As always, stay informed and be a smart traveler.