Airline Backlash Spurs Long-Awaited Increase in Leg Room
WestJet Reverses Seating Changes After Customer Backlash Last year, Canadian airline WestJet announced plans to “densify” some of its Boeing 737 aircraft by adding a new row of seats, effectively reducing the personal space for economy passengers. This decision was met with strong negative feedback from customers and has now been reversed. Chief Executive Officer, […]
