New York Airport News

JFK, LGA, EWR, SWF, TEB, FRG, ISP - News That Moves the Industry

New York Airport News

JFK, LGA, EWR, SWF, TEB, FRG, ISP - News That Moves the Industry


Major airlines are making changes to their cabins in order to cater to the post-pandemic business traveler. After five years of a halt in business travel due to Covid-19, companies are now sending their employees back in the air, and airlines are reinventing themselves to meet the needs of these fliers who are willing to pay more for a premium experience.

Segmenting their cabins into higher-margin business-class seating, airlines are focusing on attracting business travelers with luxury offerings. United Airlines, for example, has recently unveiled their new United Polaris Studio business class suites which feature Ossetra caviar amuse-bouche service, privacy doors, and 27-inch seat-back screens. These upgraded accommodations are 25 percent larger than United’s traditional business-class seats and include living room-style touches such as quartzite tables and seat-belted ottomans for companions.

Business class has traditionally been a middle ground between economy and first class, with more legroom and better meals at a lower cost. However, in the late 1990s, British Airways set a new standard for long-haul business travel with the introduction of lie-flat seats, leading other airlines to also offer luxurious options.

Now, as airlines prepare to reveal their reimagined cabins, they are focusing on delivering a pinnacle experience for business travelers who are willing to splurge. This competition has led to the industry-wide rollout of privacy pods and sliding-door suites, such as Qatar Airways’ QSuites, JetBlue’s Mint cabin, and Cathay Pacific’s Aria Suites. These cabins offer larger, 4K ultra high-definition screens, fully enclosed private spaces, and touchless amenities like flush toilets and faucets.

Not only are airlines upgrading their business-class seating, but they are also revamping their premium economy cabins to cater to a wider array of business travel budgets. Virgin Atlantic, FinnAir, and Air France are all investing in their premium economy cabins, offering perks such as larger seat-back screens, high-speed Wi-Fi, and other upmarket experiences.

Air New Zealand, for example, is in the process of launching new Business Premier and Premium Economy cabins, with a focus on providing a comfortable sleeping experience for passengers. They will also be introducing an industry-first for economy and premium economy passengers: “Skynest” bunk beds that can be booked in four-hour slots.

Delta Air Lines, the largest US carrier by revenue, also offers some of the industry’s plushest business-class seating. Their Delta One suites come with a Missoni-branded duvet and slippers, as well as other luxurious amenities such as a memory foam cuddle pillow. Delta One passengers also have access to the airline’s exclusive Delta One lounges, which offer shower suites, spa treatments, and full-service bistro dining.

American Airlines and United, which have traditionally competed on price, are now also focusing on the lucrative market of business travelers.

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