United Airlines has recently sent one of its newly redesigned Boeing 787-9 Dreamliners back to the manufacturer for unspecified “service. ” The aircraft, registered as N61101, was delivered to United in late February and began operating long-haul flights to London and Singapore a few weeks later. This particular Dreamliner features an “Elevated” interior, with 99 premium seats and a new, luxurious business class offering called Polaris Studio.
According to ADS-B data, N61101 flew from San Francisco to Moses Lake, Washington on Saturday, where Boeing has a testing and maintenance facility. In a statement to AirlineGeeks, United confirmed that the aircraft is currently with Boeing for service. However, the airline did not provide any further details or reasons for the Dreamliner’s return to the manufacturer.
Aviation insider JonNYC raised concerns about N61101 on June 20, stating on the forum X that the issue is “not minor” but can likely be resolved quickly by Boeing in Washington. United’s first Elevated 787s entered domestic service in March and April, and are now being used for long-haul international routes. These aircraft are equipped with eight Polaris Studio suites, 56 Polaris seats, 35 Premium Plus seats, 39 Economy Plus seats, and 84 Economy seats.
So far, no problems have been reported with the other Elevated 787s that have been delivered to United. The airline has plans to have at least 30 787-9s with Elevated interiors in its fleet by the end of 2027.
